“50% Discount!”

“Cut out the middle man”

“Its cheaper on the web!”

“Free Insurance for a year!”

“Book direct and save!”

“No Booking Fee!”

Are you currently confused? Do you know the difference between a operator, a agent and a consolidator. Have you any idea who’s giving the most effective deals? Is free insurance and 20% discount a lot better than 50% discount? The UK travel industry is a minefield and mine detectors are nowhere to be seen.’Understanding UK Travel Industry’ is our make an effort to solve a few of the distress and advise you on the way. We do not pretend to be impartial and we acknowledge that our opinion doesn’t always reflect the opinion of others in the business, but we do make an effort to be honest and as they are seen by us supply the facts. Hopefully you will get the pages of good use.



As their packages are holidays.They sold by package either tour Operators put together the different elements of a normal vacation and sell them direct to the general public and/or through travel agents. Madagascar Viaggi is a cogent online library for additional info about how to see about it. The cost of any occasion can vary considerably between tour operators (see examples). If they provide through travel agencies, they pay a fee (usually a percentage of the holiday price) to the agent.Most individuals are familiar with the big tour operators such as for example Airtours, Thomson and JMC. Such tour operators offer a vast range of vacations and a vast range of destinations, and their buying power ensures fair rates. However, never forget that there are a large number of other tour operators out there. Many are tiny operators, specialising in specific markets or specific destinations. and their prices can be very competitive.Tour Operators come in for a lot of criticism from consumer groups and watchdogs. While, you can find, obviously, very good operators and very bad operators, we believe that generally speaking, customer service in the travel business leaves a lot to be preferred (at all levels, including operator to agent, agent to the consumer and operator to consumer).

Direct Provide


Some tour operators is only going to promote their deal holidays direct to the buyer, skipping the travel agent. Other will sell through travel agents and also direct to the customer and others sell only through travel agents.”Is it perhaps not cheaper to buy direct then?”, you might ask. The answer is “well, maybe sometime, if… and but…” .. Let us explain…First we must clear up a misconception that has developed from a deplorable number of TV ads. These advertisements were built to discredit travel agents. One particularly, suggested that travel agencies ADDED commission to tour operators’ prices and thus charged the customer MORE than the quoted prices. This is entirely incorrect and led to problems to the ITC (Independent Television Commission), which were upheld. The ITC also required the broadcaster to end further indication of the advertisement in its current form.The facts are, clients booking through travel agents don’t pay a lot more than the operator’s quoted prices. In many cases, they actually spend significantly less than the operator’s quoted price because travel agents usually give some of their commission back once again to your client as a discount. Further details and the ITC’s ruling can be obtained here.Right, that’s that out of the way – back to the question and the answer…Generally, there is little advantage buying direct from the tour operator who also carries through travel agents. The tour operators do not want to alienate the travel agents and consequently, you can usually get similar charges from both travel agents and ‘direct.’Tour operators who only sell direct to the general public can provide value. Commission was not paid by them traveling agencies which should allow them to offer holidays only a little cheaper than if they did. However, keep in mind that:

* the tour operator gets the additional cost of supporting your client that could traditionally be carried by the travel agent (resort and housing information, credit and health needs, changes to reservations an such like).

* there might well be identical (or much the same vacations) accessible cheaper with other tour operators, but of course, the direct offer owner won’t be providing competitors products to the client, unlike a good independent travel agent could. Equally there might be considerably better holidays accessible with other tour operators.Our advice: – only buy from a ‘immediate market’ operator if you’re absolutely sure just which holiday you want and that no other operator does it cheaper.



Travel Agents are agencies for tour operators. Usually, they sell package holidays (and other products/services) on behalf of the tour operator and are paid a commission or charge by the tour operator for doing so. As well as deal holidays,most travel agencies will offer you services and other services and products such as:

* Travel Insurance

* Flights

* Car Hire

* Ferry Crossing

* Train Tickets

* Advice and information



Most of the big UK restaurants of High Street travel agencies really participate in companies that also possess the UK’s major tour operators. We course these as ‘non-independent.’Independent travel agents are those who are independent of their companies, and generally, consequently, have greater freedom to provide a wider range of products and services from a range of tour operators In our view, non-independent travel agents will always have great difficulty in offering a entirely fair service with their clients.

Range of Products/Services


The range of products/services provided ranges from travel agent to travel agent. In particular, how many tour operators supported by agents varies considerably.Most ‘High Street’ travel agents may actively promote and provide only certain tour operators’ holidays. Their ‘loading guidelines’ influence which brochures they will display within their shops and that is generally determined by commercial agreements with tour operators. Ostensibly, the more commission the agent gives, the better possibility of their brochures being racked. Further, if a travel agent is non-independent, this will greatly affect which tour operators are promoted.These plans limit the number of tour operators that are actively promoted by sales people. Vacations from several operators are not sold at all.At Holiday Bargains, we’re often asked by our clients, ” Well why did Lunn Poly not offer me that one?” (for “Lunn Poly”, you can even read other ‘High Street’ travel agents). To get another interpretation, please consider taking a gaze at: success. The distinction is that we don’t work a ‘loading plan’ and we will not restrict our range of providers in line with the commission that they pay. more Coincidently, at the time of writing this report, one of our Holiday Bargains experts has had an enquiry from a member of staff of a major ‘High Street’ travel agent, who was simply, apparently, struggling to find the vacation she needed at the exact same value once we might get. the holiday was found by us with an inferior agent that will be not part of the same group as the travel agent).

Selecting a Travel Agent


(Yes, its apparent what is coming, but we passionately think it..) Our advice would be to always book through an separate travel agent.This will not guarantee exceptional service and prices, nor will booking with a non-independent agent guarantee bad service and prices. However, we think that you will be more likely to get:

* undoubtedly independent advice and guidance

* an agent with the freedom to utilize a wide range of tour operators and other companies..